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"Thanks to the team Justinweb, we now have a website that meets our expectations and those of our customers. The team of web masters JustinWeb like nobody else in February 28, 2010".
Tomy B. Ctcopieur Inc.
"Justinweb redid the web sit of my business. He did a great job from beginning to end, I was offered ideas throughout the project and made sure we were satisfied in September 2010".
Nathalie K., CPA, CA . Vanentrepot Inc
"Justinweb made the design and development blog for graphic design services and illustration. You do a great job! Thank you for the many cafes after meetings. You can check the services offered Justinweb . in November 2010 ".
Robert k. Robertka Inc.
"I've always been happy with the job JustinWeb provided. What pleases me most is followed, the value added that Justinweb always puts in our collaboration.Justinweb always the concern that the job is done and profitable for us, that's what I enjoy most. I will not hesitate to recommend Justinweb around me in February 22, 2010".
Frank B. Mortgage Advisor

Website Maintenance

It is extremely important for websites, particularly those with an online business model, to be current and well maintained. Visitors find it extremely off-putting if they find the contents not being refreshed or if there are dead links to important information – it speaks of poor attitude and customer orientation and leaves an extremely bad impression on their minds. If the problem is exacerbated then there could be many instances of visitor dropouts with resultant impact on revenues and profitability. In the case of transaction-oriented websites such as travel / hotel reservation or banking the effects of poor maintenance leading to errors can be disastrous and lead the way to extremely damaging and expensive legal action.

The key to good websites is of course good design to start off with, followed and supported by on time maintenance and content updating. It is important to perform periodic quality assurance checks so that errors are identified and fixed before they cause any major problems.

Some of the important maintenance issues are:

  • Management of broken links
  • Page titles / headings that are missing or improper
  • Absent images or content
  • Poor resolution of images
  • Poor quality of content with spelling and grammar errors
  • Poor layout of webpages
  • Absence of meta data
  • Incompatibility with web browsers
  • Online forms that do not function
  • Programming errors including JavaScript / other script functionality
  • Poor search engine optimization

Our core expertise

We are a professional company with a dedicated unit for website maintenance. Our expert team consists not only of trained programmers and system analysts but also domain experts who constantly scan the environment for developments in the business domain of the customer. As a result, when you engage us, not only do you get superior technology expertise but also a vast reservoir of application domain knowledge that helps in websites attract increased traffic by exceeding expectations relating to design and content. Our areas of focus is the rapidly-developing markets of eastern Africa; we are familiar with client expectations as well as the operating environment in countries such as Rwanda, Uganda, Burundi, Kenya, Tanzania and Congo.

Troubleshooting & Allied Maintenance

Where a fault has already been identified, our services many be called for. We will respond on a priority basis and locate the fault parameters and ensure corrective action is initiated as soon as feasible. While this may be on an ad-hoc basis, it is recommended that clients enter into an annual maintenance contract to ensure response time and minimize the cost impact.

On a more global basis, clients may engage us for a proper systems analysis, wherein our expert team will analyze all programming parameters and links and initiate error rectification with due approvals.

Another level of website maintenance involves analysis of content and suggestions on improvement required. Content management may also be a one-time exercise, though it is suggested that this be done on an annual contract basis for effective ROI.

The ultimate level of website maintenance is where clients engage us for a complete site redesign and revamp, wherein we bring to the table our combined expertise of website development and maintenance services.

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